When can I return an item - For hygiene reasons, we typically do not accept returns or exchanges unless there is a specific problem with an item or we have sent the wrong colour/style/number. If any of these scenarios apply, please contact us within 7 days of receiving your order and we will gladly take full responsibility to ensure your satisfaction.
If you would like to return your products for any other reason, please contact us via our website within 30 days of receipt, and your request will be considered on a case-by-case basis. All products must be returned in their original condition and must not have been opened. We reserve the right to decline a return if the item has been opened or used, or if the return is requested after 30 days of receipt.